Solving Exchange Server Error- “The information store terminate abnormally”
Posted by admin on August 12th, 2009Information Stores is the most important component of Microsoft Exchange Server. It is responsible for managing and controlling Exchange Server Database (EDB) file, mailboxes, public folders and all other database objects. But in some cases, this vital Exchange Server objects gets damaged and thus you can not access your critical data from Exchange Server. This behavior lead to critical data loss and require EDB Repair to be sorted out.
In a practical scenario, when you try to access data from Microsoft Exchange Server 2003 or 2000, you may come across any of the below given symptoms:
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The Exchange Server Information Store service might not start and underwritten error message may occur:
1067 The information store terminated abnormally. -
While performing online defragmentation of EDB file, the following event is logged in Application Event Log:
Date: date
Source: ESE
Time: time
Category: (12)
Type: Error
Event ID: 447
User: N/A
Computer: Server name
Description: Information Store (nnnn) A bad page link (error -327) has been detected in AB-Tree (ObjectId: 19, PgnoRoot: 113) of database E:\Program Files\Exchsrvr\mdbdata\priv1.edb (3440582 => 3443648, 3443232).
Root of the issue
This issue generally takes place due to antivirus scanning of database file directory or hardware failure. The Event ID 447 shows that the database is logically corrupted. It might happen due to any of the following causes:
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Incorrect log files were replayed while database restoration was going on.
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Database log files have removed, which weren’t fully committed to database.
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Virus has infected the database and has damaged its logical structure.
No matter what the cause of this problem is, the ultimate result would be the loss of your critical data. When it occurs, all of your valuable emails, notes, contacts, tasks, and personal folders becomes unusable. At this point, you are required to carry out Repair EDB by sorting out this issue.
You can repair and restore damaged Exchange Server database using third party tools, known as EDB Recovery software. These software effectively scan the corrupted EDB file using efficient scanning mechanisms and retrieve all of its inaccessible and damaged objects. These applications are completely easy to use and always perform safe and original EDB Repair.
Stellar Phoenix Mailbox Exchange Recovery is the most advance EDB Repair tool to repair and restore EDB file from Exchange Server 2003, 2000 and 5.5. It is compatible with Microsoft Windows 2003, XP and 2000. This software is capable of retrieve all of the EDB file objects, user mailboxes and public folders.

